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Privacy notice

Privacy and Cookies Policy

 

This Policy outlines:

  • How and why, we collect your personal information.
  • How your personal information is used and protected.
  • When and with whom we share your personal information
  • What choices you can make about how we collect, use, and share your personal information.
  • What are Cookies and the uses thereof

Ramsi takes steps to ensure that we manage your personal information properly to maintain your trust. 

We may collect the following categories of personal information.

Not all categories may be collected about every individual, and this will depend on the purpose for which we need the personal information

  • Personal identifiers, such as name and address.
  • Device and online identifiers and related information, such as telephone number and email address
  • Internet, application, and network activity, such as cookie IDs and browser visits.
  • Government identifiers, such as CIPC registration numbers, national identification numbers and driver’s license numbers
  • Demographic information, such as age and date of birth.
  • Financial information, such as credit and debit card numbers and claims information.
  • Purchase history information, such as products you have bought, rented, and returned
  • Location information, such as geo-location information.
  • Individual preferences and characteristics, such as inferences related to shopping patterns and behaviours.

Collection of Personal Information

  We collect information from you in a variety of ways.

 It may be:

  • Provided directly by you.
  • Collected from a device associated with you or your household.
  • Collected through in-store technology.
  • Collected from an external third-party source.

 

Purpose for Collection of Personal Information

The information collected and processed by Ramsi may be used for the following purposes

  • To fulfil your order or requests for services and provide customer service.
  • To create and maintain your account.
  • To conduct auditing and monitoring of transactions and engagement.
  • To conduct marketing, personalization, and third-party advertising, subject always to your right at any time to opt out of such communication. If you want to remove your contact information from all lists and newsletters, please send an email to orders@saito.co.za.
  • To protect the security and integrity of our websites, mobile services and our business, and help prevent fraud.
  • To update our operational and technical functionality.
  • To conduct business analysis, such as analytics, projections and identifying areas for operational improvement.
  • To conduct research and development.
  • To fulfil our legal functions or obligations.

 

 All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. We will only retain personal information for longer than the purpose for which it was collected if it is required by law or where you have given consent for us to retain such information for an extended period.

Sharing of Personal Information All of the categories of personal information that we collect may be shared with other companies, including those within our corporate family, for a business purpose. We will not sell or rent your personal information for money. We may share your personal information in limited circumstances, such as to conduct our business, for other companies to offer you and administer your use of co-branded products, in the event all or a part of our business is merged, sold or reorganized, when legally required, as described below, or with your consent.

 

Cookies policy

Use of Cookies

The Saito website, available at www saito.co.za (Website) uses cookies. By using the Website and agreeing to the Website terms and conditions and policies, you, as a user of the Website, consent to the Website’s use of cookies in accordance with the terms of this policy.

What are Cookies?

A cookie is a small text file stored on your device by a website you are visiting.  It helps the website remember information about your device and how you use the website.

Our Cookies policy

The Website uses cookies to record your preferences in respect of the Website.  This information is then used to make your visit to the Website as easy and useful as possible and to optimise the design of the Website.

What happens if you disable your cookie functionality?

You can limit the collection of your information by disabling cookies on your browser. You may also modify your browser settings to require your permission each time any website attempts to set a cookie.

However, if you choose not to accept cookies on this Website it may result in a reduced availability of the services provided by this Website.

What cookies do we use on the site?

We use both session (where the cookies are stored for the time that you use the Website) and persistent cookies (where cookies are permanently stored on your device until deleted by you) on the Website.

What does the Website use cookies for?

The Website may use the information obtained from your use of its cookies for the following purposes:

To recognise your computer when you visit the Website

To track you as you navigate the Website

To improve the Website’s usability

To analyse the general use of the Website

In the administration of the Website

To personalise the Website for you, including targeting advertisements that may be of particular interest to you.

 

 

Websites and Mobile Applications

 By using our websites, mobile applications, Wi-Fi and/ or by providing your information to us at any of our physical stores, you expressly consent to our collection and use of the information you disclose to us in accordance with this policy, including but not limited to your consent for us to share your information as set out in this privacy policy. If you disclose any personal information relating to other people to us, you warrant that you have the authority to do so and to permit us to use the information in accordance with this policy. By using our websites, mobile applications, Wi-Fi and/ or by providing your information to us, you agree to the practices described in this policy and you agree to Ramsi,  its directors, officers, employees, servants, agents and/or contractors and/or other third parties to process (which will include collecting, using and disclosing) your personal information for the purposes stated in this policy. If you do not agree to this policy, please do not use our websites, mobile applications, Wi-Fi and/ or provide your information to us. Any use by you of our websites, mobile applications, Wi-Fi and/ or any provision by you of your information will be deemed to constitute your acceptance of the terms in this policy.

 

Data Security

 The security and confidentiality of your personal information is important to us. We have implemented technical, administrative, and physical security measures to protect your personal information from unauthorised access or disclosure and improper use.

Access to your personal information is restricted to only to those employees who need the personal information to perform a specific job / task. All employees with access to Personal Information are kept up to date on our security and privacy practices. We are committed to ensuring that our security measures which protect your personal information are continuously reviewed and updated where necessary. It is important for you to protect yourself against unauthorised access to your account password. Be sure to log out of your account or to close your browser after you have completed your visit to the website or mobile application. Whilst we will do all things reasonably necessary to protect your personal information, we cannot guarantee nor do we accept any liability of whatsoever nature for any unauthorised or unlawful disclosure and/or use of your personal information, either by employees and/or made by any third parties (including third party service providers) who are not subject to our control, unless such disclosure and/or use is as a result of our gross negligence.

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